Terms of Use



Welcome to Menassati, a 4-in-1 digital entertainment platform where Arab audiences can watch, listen, read, and play in one subscription plan, with unlimited access to the largest and most original source of Arabic multimedia content.

By registering with, accessing or using the Service you signify that you have read, understand and agree to be bound by these terms of use (these "Terms of Use" or this "Agreement"), whether or not you are a Customer of the Service. You are only authorized to use the Service if you agree to abide by all applicable laws and with this Agreement. Menassati reserves the right, at its sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice, but will sure post the changes to these terms and conditions on the Service. However, your continued use of the Service after any such changes constitutes your acceptance of the revised terms and conditions.

If you do not comply with this Agreement at any time, Menassati reserves the right to immediately cancel or terminate your access to the Service and/or your Customer account, if any. You agree that any termination or cancellation of your access to, or use of, the Service may be effected without prior notice. If you do not abide by the terms of this Agreement, you agree that we may immediately deactivate or delete your Customer account, if any, and all related information and files in your user account. Further, you agree that Menassati shall not be liable to you or any third-party for any termination or cancellation of your subscription, access to, or use of, the Service. You acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of or to the Service, or any policies or practices by Menassati in providing the Service, including without limitation any change in content, is to cease using the Service and cancel or terminate your subscription or Customer account, as applicable.


When you use Menassati Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notifications, or notices and messages on this platform or through the other Menassati Services, such as our application Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All featured digital products on the Service (each, “Digital Content”) are the exclusive property of Menassati or its content suppliers and protected by international copyright laws. The download of, and access to any Digital Content is available only to Customers/subscribers and is intended only for such Customers’ personal and non-commercial use. Any other use of Digital Content downloaded or accessed from the Service is strictly prohibited. Customers may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, record, print or in any way exploit, any of the content of any Digital Content, in whole or in part. By downloading or otherwise accessing Digital Content from the Service, the Customer hereby acknowledges and agrees to these terms.


By registering for the Service, you agree to the pricing terms as set forth on the Service, as we may update them from time to time. You agree to pay all fees due for your Subscription to the Service ("Subscription Fees") on or around the date you register for the Service (unless you participate in a free trial or other Promotion as provided below), and you hereby authorize Menassati to charge your Payment Method (as defined below) for all such Subscription Fees as and when they fall due at that time and continuing thereafter. You acknowledge and agree that your Subscription will automatically renew for additional Subscription periods on or around each renewal date after you registered for the Service (each a "Renewal Date"), unless you properly cancel your Subscription prior to the applicable Renewal Date (as per the cancellation process detailed below). You further authorize Menassati to charge your Payment Method the Subscription Fees on or around each Renewal Date. Any change to our pricing or payment terms (including but not limited to Subscription Fees) shall become effective in the billing cycle following notice of such change to you as provided in this Agreement.

Although you can choose to sit back and enjoy your Subscription to Menassati forever, there is actually no long term commitment or fixed term contract. You can cancel this Agreement and thereby your Subscription via the account settings page on the Service at any time, and when you cancel it, you’ll continue to have access to the Service until the end of the Subscription period you’ve paid for (or if you’re taking part in a free trial Promotion, at the end of that corresponding period). If you do choose to cancel in this way, your Subscription will not be automatically renewed and no further payments will be taken from you. Nothing is stopping you from coming back though, and of course you can re-activate the Service on your Subscription at a later date. However, there are NO REFUNDS OR CREDITS for cancellation, unless required otherwise by applicable law, in which case any refund will be effected only through your original Payment Method (as defined below). In the event that you or Menassati suspends or terminates your Subscription or this Agreement, you understand and agree that you shall receive no refund, credit, or exchange for any unused time on a Subscription, any license or Subscription Fees for any portion of the Service, any Content or data associated with your Subscription, or for anything else.

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be legitimate, accurate, complete, and current. You agree to pay all fees and/or charges incurred by you and/or any other user of your credit card (Visa and Mastercard), debit card, direct third party operator billing, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service ("Payment Method") at the prices in effect when such charges are incurred. Any details you submit when making payment via credit/debit card, will be provided directly to our payment provider via secured connection, and you must retain copies of any transaction records, merchant rules and policies. You will pay any applicable taxes and other fees, if any, whether now applicable or applied in the future, relating to any such purchases, transactions or other monetary transaction interactions, in the Service Location in which you make such payment. Multiple transactions may result in multiple postings to your monthly statement.

In the event a free trial Promotion is offered to you, you can try the Service before you buy for a pre-determined period immediately following your registration, depending on that particular offer or trial period. However, this will still require you to input your normal registration details (such as name, address details, age and/or telephone number) as part of your Subscription. We only allow one free trial Promotion per Subscription, household, telephone number, Payment Method, name, or alter-ego, and we reserve the right to prevent you from taking advantage of such free trial Promotion if we think you have already had one.

If you’re starting a free trial, you will still need to provide details of your chosen Payment Method but, please rest assured that no payment will be taken by us until and unless you continue your Subscription once that free trial Promotion comes to an end. You can of course cancel your free trial Promotion at any time prior to the expiry of the free trial Promotion, with no further obligation, by informing us and cancelling your Subscription as described above, but whilst you can re-activate your Subscription at any time, you will not be permitted to do so and again benefit from a free trial Promotion.

You acknowledge and agree that the full Subscription Fees will become immediately due for your continued Subscription and access to the Service upon the expiration of any Promotion, unless you cancel your Subscription prior to the expiration of said Promotion. You agree to pay all such Subscription Fees on or around such date, and you authorize Menassati to charge your Payment Method for all such Subscription Fees at such time.


Subject to your compliance with these Terms of Use and any Service conditions, and your payment of any applicable fees, Menassati or its content providers grant you a limited, non-exclusive, non-transferable license to access, consume and make personal and non-commercial use of the company's contents and services. This license does not include any resale or commercial use of any Menassati Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Menassati Service or its contents; any downloading, copying, recording or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms of Use or any Service conditions are reserved and retained by Menassati or its licensors, suppliers, distributors, publishers, rights holders, or other content providers. No Menassati Product or Service, may be reproduced, duplicated, copied, recorded, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Menassati or its content providers. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Menassati without express written consent. The licenses granted by Menassati terminate if you do not comply with these Terms of Use or any Service Conditions.


You may need your own Menassati account to use certain Services, and you may be required to be logged in to the account and have a valid payment method associated with it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Menassati reserves the right to refuse service, terminate accounts, terminate your rights to use its Services, remove or edit content, or cancel orders in its sole discretion. Your account offers you the ability to subscribe, purchase, access, view, download, store, rate, watch, listen and read Digital Content on the Customer’s Devices from within the Customer’s account while utilizing Menassati platform and/or application. It also allows unlimited storage of Digital Content purchased or downloaded via the Customer’s account on Menassati’s Library, which can be accessed at all times when the Customer is logged into their account and using Menassati’s platform and/or application.

If you are a Customer then you agree to provide true, accurate, current and complete information about yourself as prompted by any registration form(s) on the Service, including your geographical location and billing address (the "Registration Data"); you also agree to maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Menassati has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof); you also agree to immediately notify Menassati of any unauthorized use of your password or account or any other breach of security; and ensure that you exit from your account at the end of each session.


All content on the Service, including but not limited to designs, text, graphics, pictures, video, information, applications, software, music, audio, ebooks, games and other files, and their selection and arrangement ("Site Content"), are the proprietary property of Menassati or its licensors with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, recorded, transmitted, or sold in any form or by any means, in whole or in part, without Menassati's prior written permission. Provided that you are eligible for use of the Service and subject to these Terms of Use, you are granted a limited license to access the Service and the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright and other proprietary notices intact. You may not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. The foregoing license is subject to these Terms of Use and does not include use of any data mining, robots or similar data gathering or extraction methods. Any use of the Service or the Site Content other than as specifically authorized herein, without the prior written permission of Menassati, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including without limitation copyright and trade-mark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these terms and conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable by Menassati at any time without notice and with or without cause.

You shall not upload, post or otherwise make available on the Service any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of the Service, you automatically grant, or warrant that the owner of such material has expressly granted Menassati the royalty-free, worldwide, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, display, translate and distribute such material (in whole or in part) and/or to incorporate it in other works in any form, media or technology now known or hereafter developed. You also permit any other user of the Service to access, view, store or reproduce the material for that user's personal use. You grant Menassati the right to edit, copy, display, publish and distribute any material made available on the Service by you. The foregoing does not apply to digital content, videos, audios, ebooks, literary works, games provided to Menassati for sale or distribution on the Service by a creator, distributor, production house, publisher or other content provider.

You are prohibited from violating or attempting to violate the security of the Service, including, without limitation: accessing data not intended for you, including logging into a server or account which you not authorized to access; attempting to probe, scan or test the vulnerability of a system or network to breach security or authentication measures without proper authorization; using any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Service or any Site Content, or in any way reproduce or circumvent the navigational structure or presentation of the Service or any Site Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site; taking any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Service or Menassati's systems or networks, or any systems or networks connected to the Service or to Menassati's; conducting a reverse look-up, tracing or seeking to trace any information on any other user, Customer or visitor to the Service, or any other customer of Menassati, to its source, or exploit the Service or any service or information made available or offered by or through the Service, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Service; attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of "denial of service" attacks, overloading, "flooding", "mailbombing" or "crashing"; taking any action in order to obtain services to which you are not entitled.


You expressly agree that use of the platform or mobile applications is at your sole risk. Neither Menassati, its affiliates, nor any of their respective employees, agents, third party content providers or licensors warrant that the site will be uninterrupted or error free; nor do they make any warrant as to the results that may be obtained from use of the platform, or as to the accuracy or reliability of any information, service or merchandise provided through the platform.
In no event will Menassati, or any person or entity involved in creating, producing or distributing the platform or the content included therein, be liable in contract, or under any other legal theory for any damages, direct, indirect, incidental, punitive, consequential or similar damages, including, without limitation, lost profits or revenues, loss of use or similar economic loss, arising out of the use of or inability to use the platform.

This disclaimer of liability applies to any damages, injury and loss caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of this platform, whether for breach of contract, negligence, or under any other cause of action. You specifically acknowledge that Menassati is not liable for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.


Menassati shall have the right, but not the obligation, to monitor the content of the Service, to determine compliance with these Terms of Use and any operating rules established by Menassati and to satisfy any law, regulation or authorized government request. Menassati shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on the Service, and awaiting for approval. Without limiting the foregoing, Menassati shall have the right to remove any material that the company in its sole discretion, finds to be in violation of the provisions hereof, its content policy, or otherwise objectionable. Although Menassati reserves the right to remove, without notice, any posting for any reason, Menassati has no obligation to delete submissions that you may find objectionable or offensive.


You agree to defend, indemnify and hold harmless Menassati and its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, demands, damages, costs, liabilities, losses and expenses (including reasonable attorneys' fees) arising out of your use of the Service.


Menassati, Menassati.com and related words, domain names and logos are trade-marks and the property of Menassati. All other trade-marks, product names and company names or logos cited herein are the property of their respective owners.


Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including content providers and users, are those of the respective creator(s), author(s) or distributor(s) and not of Menassati. In many instances, the content available through the Service represents the opinions and judgments of the respective content provider or user. Menassati neither endorses nor is responsible for the accuracy or reliability of any content, opinion, advice or statement made on the Service by anyone other than authorized Menassati employee spokespersons while acting in their official capacities.


By using any Menassati Service, you agree that the Croatian courts will have exclusive jurisdiction over any dispute arising out of or related to our site. These Terms of Use, as well as any disputes or claims arising out of or relating to them or the subject matter of these Terms or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Croatian law.


Menassati, Viktora kovačića 5, 10000 Zagreb, Croatia.

If you have any concerns about the information and the points listed in our Terms of Use, please contact [email protected]